Wels Marketing & Touristik GmbH and Tourismusverband Region Wels attach great importance to the protection of your personal data - this includes all information relating to an identified or identifiable natural person. Your data will only be processed on the basis of a legal or contractual basis, on the basis of your consent or as part of a legitimate interest for specific and defined purposes.

1. making contact / enquiries

You have the option of making enquiries via our website or by telephone. The data you provide (such as e-mail address, name, telephone number, interests) will only be used to process your enquiry and will only be passed on if the enquiry is to be answered by third parties (e.g. tourism service providers).

 

2. newsletter

You have the option of subscribing to our newsletter via our website. To do this, we need your e-mail address and your declaration that you agree to receive the newsletter (consent). As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration (double opt-in).

The personal data you provide (e-mail address, interest, optional: title, first name and surname) will be stored and processed automatically in order to send the newsletter. This data is processed exclusively for sending the newsletter.

The data is processed by the City of Wels and Wels Marketing & Touristik GmbH to send the newsletter, which contains information about events and promotions in Wels.

The processing of your data for sending the newsletter is based on your consent (Art 6 para 1 lit a GDPR), which you can unsubscribe from at any time at office@wels.at or by clicking the unsubscribe button in each newsletter. Your data in connection with the newsletter dispatch will be deleted after cancellation.

 

3. COVID-19

The personal data provided in the registration (title, name, address, telephone number, date of birth and e-mail address), which were collected for the purpose of organising the events, may also be processed on the basis of legal obligations under the Epidemics Act.

At the request of the district administrative authorities, event organisers are obliged to provide information on suspected cases and infections in accordance with Art. 9 Para. 2 lit. i GDPR in conjunction with Section 5 Para. 3 Epidemics Act 1950. The obligation to provide information also covers the transmission of visitor data to the extent necessary. This provision of information may become particularly relevant in the event that exit restrictions are tightened again in the future.

 

4. competition

The data provided in the course of a competition (title, name, address, telephone number, date of birth and e-mail address, information on the prize (e.g. concert, date)) will be processed for the purpose of carrying out the competition to fulfil the contract (specifically: award, Art 6 para 1 lit b GDPR).

This data will be stored for 7 years after the competition has been carried out as part of the tax retention obligation.

 

5 Catalogue orders

You have the option of requesting catalogues, cards, etc. via our website. The data you provide (title, first name and surname, address, e-mail; optional: title, telephone, fax) will only be used to send you the requested products and will only be passed on if this is necessary for processing (e.g. tourism service providers, contract processors). If you no longer wish to receive postal mailings, you can revoke your consent at any time by sending an e-mail to info@wels.at .

6. applications

You have the option of submitting applications via our website. The personal data you provide (name, contact details, date of birth, nationality, application documents, supporting documents) will be stored and processed automatically by Wels Marketing & Touristik GmbH exclusively for the purpose of the application process for a specific job advertisement or unsolicited application.

The retention of your data for a period of 12 months is only based on your express consent and can be revoked at any time by e-mail to info@wels.at .

Your data will be stored in accordance with the statutory provisions.

 

7 Disclosure of data

Your data will only be passed on if you have given your consent or if this is necessary in the context of order fulfilment (e.g. order processors).

8. cookies

Our website uses cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. They enable the use of the website to be analysed and support the user-friendliness of websites, thus also the users, and serve to collect statistical data on website use and to analyse it in order to improve the offer. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser on your next visit.

You can influence the use of cookies and configure your browser accordingly; browsers usually have options that allow you to restrict or completely prevent the storage of cookies. If cookies are deactivated, the functionality of our website may be restricted. Online advertising cookies from companies can often be accessed via the US website www.aboutads.info or via the EU website www.youronlinechoices.comverwaltet.

9. web analysis tools

a. Google Analytics (analysis purposes)

This website uses Google Analytics, a web analysis service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). The information generated by the cookie about your use of this website (e.g. IP address, accesses, navigation flow, length of visit, browser and end devices used, language and country) is transmitted to a Google server in the USA and stored there. As the operator of this website, we have an interest in simply analysing the use of our website in order to make it as user-friendly and efficient as possible for you as a user and to be able to continuously develop it further.

However, due to the activation of IP anonymisation (function "_anonymizeIp()"), your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information for the purpose of analysing your use of this website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

You can find more information on terms of use and data protection at www.google.com/analytics/terms/de.html or at www.google.at/intl/de/policies/.

The processing is based on your consent (Art. 6 (1) lit. a. GDPR.

You can also use browser plug-ins to prevent Google from collecting the data generated by cookies and relating to your use of the website. You can use the following browser plugin for this: https: //tools.google.com/dlpage/gaoptout.

b. Other web analysis tools (analysis purposes)

For reasons of data security, our website uses functions of various web analysis tools such as Webalizer, AW-Stats, which work with log files and are partly under the GPL (General Public Licence). Cookies are used to analyse the use of the website by your users. The information generated in this way is transferred to our servers and stored there. You can prevent this by configuring your browser so that no cookies are stored.

We use these tools for marketing and optimisation purposes, in particular to be able to analyse the use of our website and, based on this, to continuously improve functions and offers as well as the user experience. By statistically evaluating user behaviour, we can improve our offering and make it more interesting for you as a user. The data collected (e.g. IP address) is stored and further processed in pseudonymised or anonymised form. The data processing is carried out on the basis of the legal provisions (§ 165 (3) TKG and on the basis of your consent (Art. 6 (1) lit. A. DSGVO) to make our website as user-friendly as possible and to provide you with the best possible information / support.

c. Google Marketing Platform (marketing purposes)

We use the marketing and remarketing services ("Google Marketing Services") of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, ("Google"). The Google marketing services we use include "Search Ads 360" and "Display & Video 360".

Display & Video 360 uses cookies to display adverts that are relevant to users, to improve campaign performance reports or to prevent a user from seeing the same adverts more than once. Google uses a cookie ID to record which adverts are shown in which browser and can thus prevent them from being shown more than once. In addition, Display & Video 360 can use cookie IDs to record so-called conversions that are related to ad requests. According to Google, DoubleClick cookies do not contain any personal information. In addition, user profiles are created that are used for our own market research purposes - in particular based on the interests identified.

In addition, the DoubleClick Floodlight cookies used enable us to understand whether you perform certain actions on our website after you have accessed or clicked on one of our display/video adverts on Google or on another platform via Display & Video 360 (conversion tracking). Display & Video 360 uses this cookie to understand the content you have interacted with on our websites in order to be able to send you targeted adverts later.

In the case of "Search Ads 360", a cookie is sent to the browser when a user visits a page that contains adverts from Google Marketing Platform or Google Ad Manager advertising products. Such pages contain ad tags that cause browsers to request ad content from Google servers. When the ad content is delivered, a cookie is also sent.

User data is processed pseudonymously as part of Google marketing services, i.e. Google does not store and process the user's name or email address, for example, but processes the relevant data in relation to cookies within pseudonymous user profiles. Thus, from Google's point of view, the adverts are not managed and displayed for a specifically identified person, but for the cookie owner, regardless of who this cookie owner is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymisation. The information collected by Google marketing services about users is transmitted to Google and stored on Google's servers in the USA.

Further information on the use of data for marketing purposes by Google can be found on the overview page: https: //www.google.com/policies/technologies/ads, Google's privacy policy is available at https://www.google.com/policies/privacy. If you wish to object to interest-based advertising by Google marketing services, you can use the setting and opt-out options provided by Google: https: //www.google.com/ads/preferences.

The data processing takes place on the basis of your consent (Art. 6 (1) lit. a. GDPR).

Google Tag Manager

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC (USA)
Purpose: Management of tools and plugins
Category: Technically required
Recipients: EU, USA
Processed data: IP address
Data subjects: Users
Technology: JavaScript call
Legal basis: Legitimate interest, Data Privacy Framework,https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active
Website: https://www.google.com

Further information:
https://policies.google.com/privacy
https://safety.google/intl/de/principles/
https://business.safety.google/adsprocessorterms/
Here you can find out exactly where Google data centres are located:
https://www.google.com/about/datacenters/locations/

The Google Tag Manager service is used on our website. The Tag Manager is a service with which we can manage website tags via an interface. This allows us to integrate code snippets such as tracking codes or conversion pixels on websites without interfering with the source code. The Tag Manager only forwards the data, but neither collects nor stores it. The Tag Manager itself is a cookie-less domain and does not process any personal data, as it is used purely to manage other services in our online offering. When the Google Tag Manager is started, the browser establishes a connection to Google's servers. These are mainly located in the USA. This informs Google that our website has been accessed via a user's IP address. The Tag Manager ensures that other tags are resolved, which in turn may collect data. However, the Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, this remains in place for all tracking tags that are implemented with the Tag Manager.

 

d. Social media

This website includes external links to the social networks Facebook, Instagram, Pinterest and YouTube, recognisable by the respective logos. The website does not use any plugins from these social networks and therefore no user data is transmitted to them.

You have the option of contacting us via the social networks listed and leaving messages, comments or posts, for example. The processing of user names and information provided is required to process the enquiries. Your personal data will only be processed to the extent necessary for processing the enquiry. Depending on the content of your enquiry, the processing serves to take (pre-)contractual measures (Art. 6 (1) lit. b. GDPR) to provide you with the best possible information / support.

e. Facebook

You have the option of contacting us via Facebook - Facebook sets cookies that analyse user behaviour. This takes place regardless of whether you are logged in to Facebook or not. Facebook uses these cookies for advertising purposes and to compile statistics. Facebook makes these statistics available to the site operator in anonymised form in the Facebook Insights function.

We analyse these statistics in order to make our website even more interesting for you and to be able to offer you an appealing online presence and interesting posts. The processing of personal data takes place on the basis of your consent (Art. 6 (1) lit. a. GDPR.

Information on the data processed as part of the Facebook Insights function can be found at: https: //www.facebook.com/legal/terms/information_about_page_insights_data. Information on the use of cookies by Facebook can be found in the Facebook cookie policy at www.facebook.com/policies/cookies/ For general information on how and what data Facebook processes when you use Facebook products - such as our fan page - please refer to Facebook's data policy at https://www.facebook.com/about/privacy/update. Questions about the data policy can be sent to Facebook using the form at the following link: https: //www.facebook.com/help/contact/2061665240770586.

Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 is responsible for the processing of personal data in the context of Facebook use. To assert your rights as a data subject and if you have any questions about data protection, please contact Facebook's data protection officer directly: https: //www.facebook.com/help/contact/540977946302970.

In the Page Controller Addendum concluded between Facebook and us as the page operator (available at https://www.facebook.com/legal/terms/page_controller_addendum), it was agreed between us and Facebook that Facebook would assume the obligations of the controller, in particular with regard to the processing of data subject enquiries, as far as possible. We are contractually obliged to forward your enquiries (insofar as they relate to the processing of Insights data) to Facebook without delay. We ask you to primarily contact Facebook.

f. Facebook pixel (personalisation purposes)

This website uses the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. We are joint controllers with Facebook for this data processing in accordance with Art. 26 GDPR.

With the help of the Facebook pixel, Facebook is able to determine the visitors of our online offer as a target group for the display of adverts (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called "custom audiences").

With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and are not annoying. With the help of the Facebook pixel, we can also track the effectiveness of Facebook adverts for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook advert (so-called "conversion").

The Facebook pixel is integrated directly by Facebook when you visit our website and can store a cookie on your device. If you subsequently log in to Facebook or visit Facebook while logged in, the visit to our website will be noted in your profile. The data collected about you is anonymous to us, so it does not allow us to draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and can be used by Facebook and for its own market research and advertising purposes. If we transmit data to Facebook for comparison purposes, it is encrypted locally in the browser and only then sent to Facebook via a secure https connection. This is done for the sole purpose of creating a comparison with the data that is also encrypted by Facebook. You can find out how the Facebook pixel is used for advertising campaigns at https://www.facebook.com/business/learn/facebook-ads-pixel. Further information on data processing by Facebook can be found at https://www.facebook.com/about/privacy.

The processing of personal data is based on your consent (Art. 6 (1) lit. a. GDPR). You can object to the collection by the Facebook pixel and use of your data to display Facebook ads. This is possible for logged-in users at https://www.facebook.com/settings/?tab=ads#_.

g. Instagram

You have the option of contacting us via Instagram. Instagram's privacy policy is available at https://help.instagram.com/519522125107875 Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, is responsible for the processing of personal data in the context of Instagram use. The processing of personal data is based on your consent (Art. 6 (1) lit. a. GDPR). To assert your rights as a data subject and if you have any questions about data protection, please contact Facebook directly. You can contact the data protection officer of Facebook Ireland Ltd using the following form: https: //www.facebook.com/help/contact/540977946302970. Questions about the data policy can be sent to Facebook using the form at the following link: https: //help.instagram.com/contact/186020218683230.

h. Matomo (analysis purposes)

The websites www.wels.at/welsmarketing and the subpages use the open source web analysis service Matomo, a service of InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769, ("Matomo"). Matomo uses technologies that enable cross-page recognition of the user to analyse user behaviour. Matomo is hosted exclusively on our own servers so that all analysis data remains with us and is not passed on. The IP address is anonymised before storage (shortened by the last two bytes).

With the help of Matomo, we are able to collect and analyse data about the use of our website by website visitors. This allows us to find out when which pages were accessed and from which region. We also record various log files (e.g. IP address, referrer, browser and operating system used) and can measure whether our website visitors perform certain actions (e.g. click behaviour).

The processing of the data is based on our legitimate interest in the anonymised analysis of user behaviour in order to optimise our website (Art. 6 (1) lit. f GDPR). If you have given us your consent to set "analysis" cookies, Matomo will also set cookies. This allows us to recognise returning users and "analyse" their behaviour on our website in more detail. This data is processed on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time in the cookie settings.

You have the option of preventing actions you take here from being analysed and linked. This will protect your privacy, but will also prevent the owner from learning from your actions and improving usability for you and other users.

Opt-out option at the end of the privacy information at the bottom of the page

i. Captcha.eu (analysis purposes)

This website uses the Captcha service provided by Captcha GmbH, Muthgasse 2, 1190 Vienna, to protect websites and online services from spam and misuse and to ensure that entries such as enquiries, etc. are made by natural persons and no automated programmes / bots are used. Through this use, data (e.g. IP address (shortened), device type, browser type, referrer website, mouse movements and time intervals between keystrokes) is collected and transmitted to Captcha GmbH for evaluation. Details can be found here: https://www.captcha.eu/dsgvo-user. The processing is based on our legitimate interest (Art. 6 (1) lit. f GDPR) to protect our website from bot attacks and spam.

 

10. storage period

Your data will generally be stored in accordance with the statutory retention and limitation periods or for as long as is necessary to fulfil the purpose of the processing, due to legal obligations or to defend against any liability claims. Data from enquiries are stored for a period of 3 years. We have no influence on the specified deletion periods of the social media / networks used. Information on this can be found in the privacy policy of the respective social network linked under 7; please address any queries in this regard directly to the provider of the social network.

 

11. social media

This website includes external links to the social networks Facebook, Instagram, YouTube, Google Plus and Twitter, recognisable by the respective logos. The website does not use any plugins from these social networks and therefore no user data is transmitted to them

12. copyright

This website and all content (images, videos, music, texts, graphics, designs, etc.) are protected by copyright.

13. disclaimer

Despite the utmost care in the selection and presentation, there is no claim to correctness and completeness; liability for the content is expressly excluded. Liability is expressly excluded for the content of all links leading to pages outside wels.at/welsmarketing; the respective service provider is responsible for the information contained therein.

The service information is non-binding information at a glance. The content has been researched and compiled with the utmost care and makes no claim to completeness or accuracy. The information may be changed and updated at any time. Liability for the content and for further links is expressly excluded.

 

14. organisation of competitions

You have the opportunity to take part in competitions via our websites or social media channels. This requires a corresponding action on your part (e.g. leaving a comment under a post, sharing a post or sending a message). To determine the winner, it is necessary to process information about the action you have taken (e.g. your user name or the content of a comment). As soon as the winner has been randomly selected, they will be announced on our website or notified via the respective social media comment function. The personal data required for sending the respective prize (e.g. name, address or email address) will only be processed and passed on to the extent necessary for delivery. The processing of your personal data in the context of the competition is carried out to fulfil our obligations arising from the offer of the competition (Art 6 (1) lit. b. GDPR). The publication of the winner is based on our legitimate interest (Art 6 (1) lit. f. GDPR) in the documentation and promotion of our competitions. Further information on the competition can be found in the respective conditions of participation. For security reasons (avoidance of manipulative or abusive processes), data is stored for a maximum of 24 hours on the basis of our legitimate interest (Art 6 (1) lit. f. GDPR). GDPR), IP addresses are stored for a maximum of 24 hours and subsequently anonymised.

 

15 Your rights

You have the right to obtain information about your personal data. Under certain conditions, you have the right to rectification or erasure of your data. You also have the right to restriction of processing, objection and data portability, provided that the statutory provisions are met. If your data is processed by us to protect legitimate interests, you can object as soon as there are reasons in your situation that speak against data processing. You can object to the processing of your personal data for the purpose of direct advertising at any time without giving reasons. If data processing is carried out on the basis of your express consent, you can withdraw your consent at any time. To assert your rights as a data subject, please use the contact details below.

Controller: Wels Marketing & Touristik GmbH

Representative of the controller: Peter Jungreithmair

Data protection officer: Siegfried Gruber (O.P.P.-Compliance GmbH)

To protect your data, proof of your identity will be requested in case of doubt.